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Elaine.... I received the gift certificate a while ago and have been very remiss in not telling you how much I appreciate it.   It was extremely nice of you and your company to send it. You were a joy to work with... extremely knowledgeable and helpful.  Believe me, if I have any clients in the future traveling in Latin America, I will not hesitate to use your services again. Please pass on my thanks to the others in your organization.  Bev Rowan, Nexion Travel

Ray...Many thanks for your message and to you and Elaine for your help in bringing this to a conclusion. We have always gotten nothing but the very best service working with Elaine and this keeps us coming back to Festival Tours for more adventures. My very best regards to you both,
Bill Kraul (traveled to Panama, Colombia, Brazil, Argentina, Costa Rica)

They had a fabulous trip!  Thank you.
Debbi Yaffe Travel (traveled to Argentina) 

Thank you for arranging my recent trip to Santiago and Easter Island....We has a great time!  Thank you also for saving us some significant $$$ by using the LAN South America Air Pass, instead of straight air ticket prices.
Good job!
Tom Gregory (traveled to Chile and Easter Island)

...Our bicycle guide - Paulo Cara (nickname
 "Caru') was a blast and got us special tastings above
what the other tourists were getting. We stayed in
The Glu Hotel in Palermo Soho in Buenos Aires.
Fabulous small hotel with great service and a fun
neighborhood. All of our transfers were on time and
nice and knowledgeable. Thanks for all the help!
Tracy (traveled to Argentina)

I just wanted to write to put in a good word for our tour guide, Manuel. He did a great job and should be commended. We really enjoyed our trip. Many thanks!
Julie Peng (traveled to the Yucatan Peninsula, Mexico)

My wife and I had a great trip to Argentina...Again you did an outstanding job for us and we appreciate all your help...We rate your services A++ and thank you again for helping us to plan and arrange everything. We will let you know when we are planning our next adventure to Latin America.
Bill Kraul (traveled to Argentina)

We used Festival Tours many years ago for a wonderful Costa Rica trip. We had a great guide and wonderful accommodations. We still go to CR and stay at Grano de Oro and love it, thanks to your company introducing us to the beautiful boutique hotel in San Jose.
Maureen Lawyer (traveled to Costa Rica)

Allyson and I wanted to thank you for everything you did for our wedding and honeymoon. Working with you was a delight and everything was perfect! Having you as a guide made the planning and educational process seamless and comforting. I heard from a number of our guests how knowledgeable and helpful you were with their planning and we thank you for that. We will absolutely use you for all of our future travel accommodations and will turn to you for your expertise. I know at times we were high maintenance so thank you for your patience!

We are now back in Denmark after a PERFECT trip to the USA, thanks to you and all in Festival Tours. There is no doubt that everyone in our group will use you again whenever it is possible. Please tell everybody that we are more than satisfied.
Best regards,
Michael Madsen from Denmark (traveled to the United States)

I just wanted to let you know that I had a great time.  Overall, it was even more that I had hoped for...the trip was a great success. For what it's's just a bit of feedback for you. All of the tour operators and lodgings worked out well. In particular the tour and hotel staff in Cusco were very nice to me. I have to give a the biggest compliment to the tour operator at Easter Island, however. They were absolutely excellent -- always on time, interesting tours, etc.  In particular, the tour guide, Maria Jose Martinez, was one of the best I guides I have had in my many travels...I had a great time and wanted to thank you for all your help putting together this tour.  We worked on it for close to a year and it really paid off.  I saw and learned so much and really feel great about the experience.
Dan Moreland (traveled to Peru, Chile and Mexico)

My Mom and I had a great trip. The itinerary was perfect for the time we had and we had perfect weather! We loved Chichen Itza, Uxmal, Kabah, and Tulum.
Nancy (traveled to the Yucatan Peninsula, Mexico)

Excerpt from Bon Vivants Travel Association Newsletter
Our speaker, Ray Heckmann from Festival Tours, was fantastic!  Ray generates so much enthusiasm in selling South and Central America.  He loves his product and portrays it well.  When he was finished, we were all ready for one of his trips!  Please do keep Festival Tours in mind when you have customers that are interested in South and Central America!  Thanks Ray! Jawayne Keyser, President, Bon Vivants Travel Association, Brevard County, Florida 

Finally have a minute to pass on some comments.  First of all,
thanks again for all your work in making the arrangements.
Everything was very much in order...Our guide, Grace Arnez,
was tremendous. She was very knowledgeable, of course,

but more than that, she was very personable. We enjoyed her
The information you provided as to what was to be
included in all these tours was very accurate...John said this
was one of the best vacations we have ever taken. Thanks
again for your help. We appreciate your experience and
We're still discussing what to do at Christmas
time... maybe Chile.

Brenda and John Walker

Pat yourself on back: the Sanchez' LOVED Panama & said everything was great!  Loved the guides, the hotels (felt the Decapolis was more like a W rather than a Radisson)  etc etc.
Travel Perfect (traveled to Panama)

Thank you for your response. We most definitely will continue our business as Festival Tours is a wonderful company, and Elaine is a super, knowledgeable and wonderful Agent.
Thanks again.
Jeri Rogler, Hillside Travel

Thank you for the "Magic" that you performed in getting tickets to the New York Yankee game on July 19th. As this is a very significant birthday year for Richard, his dream has been to take our two son-in-laws and two grandsons and attend a Yankee game. Upon inquiring about tickets, there were none available except in the bleachers. Ray, you and Pat sprinkled some "Pixie Dust" and were able to come up with great tickets right behind the Yankee dugout! You went beyond the call of duty to provide great service to us and we are most appreciative. We truly believe in "Magic" and Festival Tours!  With great appreciation,
Nancy & Richard Brown (traveled to New York City)

Just wanted to say thank you for putting together the nice honeymoon for my party, October 1-8. They had a wonderful time and could not stop raving about everything. They just loved the Hotel Tilajari and the wonderful people there. They loved the food, too! As always it was a pleasure working with you and I look forward to doing it again. I always appreciate your expertise and professionalism.
Best regards,
Susan Moses, Florida Travel Center Traveled to Costa Rica)

I wanted to update you and let you know that Steve Diaconescu had the trip of his life.  Keep in mind this man is 78 years old and has had a hard life, and his dream since boyhood, in Romania of all places, was to visit Easter Island.  The joy on his face and in his voice is beautiful and I feel the hands of God have touched his life...I can't wait to see his photos. Thank you for all your help. You were part of a man's lifelong dream.
Lily Moussa (traveled to Easter Island, Chile)

Thank you so much!  I can't tell you how easy you make setting up trips for me.  I really appreciate it!
Mike Brand


FIT Passengers

A FESTIVAL TOURS holiday means personalized
service for your passenger(s) by fully trained
professional guides.

Programs are LOCALLY HOSTED with ENGLISH SPEAKING GUIDE unless otherwise noted.

Ground transportation is by air conditioned private car, modern minibus or deluxe motor coach as required.

Our special contracted hotel rates represent savings an excellent value for your clientele.

Our FIT Reservations Department, open six days a week, can provide quick an accurate confirmation to your fax and e-mail requests.

Leisure Groups
Our experienced and highly dedicated Group Department can handle any type of leisure tour program to South and Central America. Our carefully selected Receptive Agents are capable of taking care of your every group need.

Our purchasing power guarantees you quality at competitive rates.

Incentive Travel
When it comes to motivating people, FESTIVAL TOURS delivers. Leave it to our experienced team of experts to help you tailor the perfect program for your corporate client. Our creativity and imagination will ensure originality and will keep them coming back to you for all of their Incentive Group needs.

Over the years, we have been privileged to handle motivational programs for many multinational groups including John Deere, Gallina Blanca, Ford Motors, Italian Petroleum, Italgel, Phillips Corporation, Opel Motors and many others.

Please visit us at for more information.

Meetings, Conventions & Special Events
Let FESTIVAL TOURS organize your next convention or national sales meeting and we guarantee that you will benefit from a professionally run and successfully organized event at highly competitive prices.

We will select on your behalf hotel and convention facilities, organize transportation, provide airport greeting services, book speakers and entertainment, set up audio-visual equipment and coordinate registration, as required.

Our on-site qualified and multilingual staff can provide you with first class professional service guaranteed to meet your every expectation.

Please visit us at for more information.


14115 Budworth Circle
Orlando, Florida 32832
Telephone: (407) 208-0208

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